Customer service
You can reach our friendly operators with any questions daily from 8 AM to 10 PM and expect a response within 1 hour.
All you need to know about booking your activity, payments, etc.
In a few simple steps
Start by sending a booking or inquiry. Choose the packages, date, pick-up time and address or ask us any question. Same-day and last-minute bookings are welcome.
Within 1 hour we email you back to confirm and finalize your booking details. No deposit payment is needed.
Your driver picks you up at your chosen address in Prague.
At the range, please pay for your shooting experience in cash. We accept CZK or EUR.
Now it’s time to fire some iconic weapons nad make some epic pictures!
Your driver takes you back to your chosen address. It can be a different location in Prague from the pick-up.
You can reach our friendly operators with any questions daily from 8 AM to 10 PM and expect a response within 1 hour.
If you reach out to us during the office hours but don’t hear back from us within 1 hour, then our email response likely ended up in your spam folder — please take a look there. Outside the office hours, we come back to you the first thing in the morning.
You pay in full at the range in cash, in CZK or EUR. There is no need to pay any deposit in advance.
You are free to cancel with no charge up to 24 hours before the date of the experience. After this date the deposit is not refundable.
Some of our outdoor experiences are dependent on the current weather conditions. In the unfortunate case of bad weather, you receive a full refund of your deposit, or, if you prefer, we try to reschedule your experience.
Our skydive packages include free transfers from our office (the street Dlouha 6, Prague 1) to the airport and back.
Extra services, such as out-of-Prague and airport pick-up/drop-off etc., can be arranged for a fee.
Please do not hesitate to get in touch with any questions you might have.